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Tuesday, August 26 - Preconference
12:45 pm - 1:45 pm
PC1a. Panel Discussion: Technology and Innovations in Home Care: Compliance Considerations for Texas Agencies
Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
Panelist: Lead - Rosalind J. Nelson-Gamblin, Consultant, RJNG Health Care Consulting, LLC; Brian W. Lebanion, CEO/Consultant, BC Healthcare Consulting, LLC, Heidi Kocher Esq., J.D., M.B.A., C.H.C. Liles Parker PLLC, J’non Griffin, RN, MHA, HCS-D, HCS-O, COS-C, HCS-H, HCS-C, SVP Coding and OASIS/Compliance, SimiTree
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
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Description:
Technology is becoming increasingly important for homecare agencies, but with innovation comes responsibility. Agencies must understand that adopting new tech doesn’t guarantee regulatory compliance or protection from citations. It's essential to choose technology that fits the agency’s needs and to evaluate and document its effectiveness as part of the QAPI (Quality Assurance and Performance Improvement) plan. Agencies should stay informed, exercise caution, and ensure proper oversight to avoid legal or enforcement issues.
2:00pm – 3:00pm
PC2a. Practical AI for Home Health: From Frontline Impact to Strategic Growth
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
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Description:
Artificial intelligence is transforming healthcare. However, for some home care agencies, the key to success isn’t just adopting AI. It’s doing so in a way that supports clinicians, protects trust, and meets each organization where they are.
We’ll cover practical, scalable strategies for integrating AI in ways that protect trust, support staff, and align with your agency’s unique pace and priorities. Whether you’re new to AI or refining your approach, you’ll leave with clear, actionable ideas to responsibly harness AI while staying rooted in compassionate, clinician-led care.
Key Takeaways:
• How AI tools are easing documentation in home health today
• The clinician’s role in successful AI adoption and how to build trust
• Real-world use cases that illustrate impact without disruption
• What “right-sized” AI looks like for agencies at different stages
• A practical path to grow with AI over time without overwhelming your teams”
Join Bob Willix in this engaging, informative-filled session!
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
3:15pm - 4:15pm
PC3a. Population Adapting Clinical Risk Management for I.T./Cybersecurity
Speaker: Brad Maughan, HCISPP, Regional Sales Director, CyberForce|Q and Wayne Pierce, Cybersecurity Program Advisor, CyberForce|Q
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
Description:
Population Health is generally defined as having three components: health outcomes, patterns of health determinants, and policies and interventions. Cybersecurity is no different and serves as the Quality and Medical Records part of IT. In fact the structure of a healthy and reliable cybersecurity program looks very similar to a healthy and reliable clinical program. We encourage you to join us as we look at the building blocks for what makes a high performance and reliable cybersecurity program. During this session we will look at how to integrate cybersecurity into the broader risk management program along with the role Clinical and Operational Leadership have for cybersecurity. A good cybersecurity program is very similar to a good population health program; the context and interventions are just different.
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
4:30pm - 5:30pm
PC4a. AI focus: The Consequences and Liabilities
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
Description:
AI is a hot topic for healthcare providers. Many have probably interfaced with it already, without knowing it. Learn more about how AI is now and always has been part of healthcare, what to look for in vendor contracts that deal with data, how AI and HIPAA interact, and what the pitfalls are in relation to the use of AI.
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
2:00pm – 3:00pm
PC2b. Tech-Powered Engagement: Becoming the Employer of Choice in Caregiving
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
Description: The home-care labor market is changing fast—and so are the digital tools that shape the caregiver experience. In this session, we’ll explore how forward-thinking agencies are pairing proven engagement principles with the latest technology to attract, motivate, and retain top talent.
You’ll see real-world examples of how data-powered recognition and gamified rewards can turn everyday workflows into moments that delight caregivers and drive measurable ROI. We’ll break down what works, why it works, and how you can roll it out—no matter the size of your agency.
Key takeaways
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Tech stack for retention: Evaluate and integrate engagement platforms that keep caregivers connected and inspired.
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From data to action: Use real-time analytics and predictive insights to spot issues early and personalize recognition.
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Automated rewards & recognition: Design a scalable, compliance-friendly program that triggers the right reward at the right moment.
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Culture in the cloud: Leverage digital touchpoints to cultivate a culture of appreciation and growth from day one.
Join us to future-proof your workforce strategy and set a new standard for employee engagement in home care.
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
3:15pm - 4:15pm
PC3b. AI as a Care Partner: Enhancing Workforce Productivity and Care Outcomes
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
Description:
As home-based care faces increasing workforce shortages, inefficiencies, and rising demand, AI is emerging as a transformative tool to improve care delivery and empower staff. Attendees will learn how AI can serve as a partner rather than a replacement for the care workforce, alleviating administrative burdens and surfacing real-time insights to support clinical and operational decision-making. Erin will also discuss key considerations for safe and ethical AI adoption, from data privacy to change management strategies.
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
4:30pm - 5:30pm
PC4b. Home Monitoring, AI, and Security - Partnership Driven Outcomes
Speaker: Phil Beckett, Chief Executive Officer for Texas Health Services Authority and Shannon Calhoun, Board Chair for Texas Health Services Authority and Chief Revenue Officer for IVEnsure
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
Description:
This presentation will share revolutionary technologies that identify patient patterns and predict medication adherence, recognize potential fraud, and support staff while augmenting care management. These technology tools have been shown to decrease hospital readmits and Emergency Department visits, increase revenue and employee satisfaction. The value of working collaboratively with others to completely leverage technology will be explored.
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Target Audience:
Medicare Private Pay
Community Care Hospice Pediatric
6:00 pm - 9:00 pm
PAC Cornhole Tournament
The PAC Cornhole Tournament is back by popular demand! Visit our PAC Cornhole Page for more details about the tournament.
8:30 pm - 10:30 pm
Nightcap at The Goose’s Acre Irish Pub
Enjoy drinks and great company!
Day 1 - Wednesday, August 27
General Session
9:00 am - 10:00 am
Opening Ceremonies and Awards
This session will kick off with TAHC&H's Executive Director, Rachel Hammon and Board President welcoming attendees with an association and industry update as well as presenting awards to industry professionals.
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
General Session
10:00 am - 11:00 am
Keynote: Leadership Begins with Motivation
Speaker: Danny Brassell
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Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
Description: In an increasingly crowded world of “thought” leaders, it is now more essential than ever to create “action” leaders. In his 25 years of working with leaders from the classroom to the board room – from preschoolers to rocket scientists – Danny has lived by the creedo that “education is valuable, but execution is priceless.” Leadership begins with motivation – but it also requires a lot of perspiration. And the best leaders inspire others to become their best. Get ready to laugh and learn in this highly engaging presentation, based on Danny’s best-selling book of the same title. You will come away with practical tips for developing daily habits essential to success in the new global economy.
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About Danny:
A highly-sought after speaker, trainer and coach known as “Jim Carrey with a Ph.D.,” Dr. Danny Brassell (www.DannyBrassell.com) has spoken to over 3,500 audiences worldwide. He has authored 18 books, including Leadership Begins with Motivation and Misfits and Crackpots. The co-founder of The WellCrafted Story Workshop™, Danny helps entrepreneurs, individuals and organizations leverage speaking on stages as a major client lead source that converts.
11:15 am - 12:15 pm
1c. Workplace Safety: Enhancing Employee Skills and Awareness
Speaker: Chris Powell, Corporate Trainer, Arcuri Group LLC
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Session Description: Workplace violence in healthcare is on the rise, and it's more critical than ever to prepare employees with the skills and knowledge to stay safe. What steps has your organization taken to fully equip your team to handle potential workplace threats?
Join the Arcuri Group for an engaging session where participants will gain introductory knowledge in situational awareness by recognizing and understanding threats. Attendees will also be able to identify potential risks before they escalate by the discussion of de-escalation strategies.
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Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hour continuing nursing education (CNE)​​​​
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
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11:15 am - 12:15 pm
1d. Vision Made Simple: Is Your Team Really Aligned?
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Session Description: In this hands-on experience, you'll learn how to simplify and clarify your business vision using the powerful EOS® tool, Vision/Traction Organizer™. Tom will guide you step-by-step through each section of the V/TO™—from Core Values to 10-Year Target—helping you align your leadership team and set a clear course forward. You may think you're aligned, but many teams find they are not. Learn how easy business can be when your whole organization "rows in the same direction".
In this session, you'll gain a clear understanding of the Entrepreneurial Operating System (EOS). We'll focus on getting the right people in the right seats within the right structure. You'll leave with essential tools to help you optimize your team and improve efficiency.
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Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
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12:15 pm - 1:30 pm
Networking Lunch & Owner's Forum
Additional info coming soon.
1:30 pm - 2:30 pm
2d. Fixing the Manager/Leader Gap that Breaks Companies
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Session Description: Most companies don’t fail at the top or the bottom—they fail in the middle. Managers/Directors sit in the tension between strategy and the front lines—they must inspire and influence while also executing and holding others accountable. This session gives you tools to close that gap by strengthening your mid-level managers and leaders. Tired of struggling with the gap between vision and results? What to become a better leader or manager? This session is for you.
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Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
2:45 pm - 3:45 pm
3c. The Role of the Supervisor in PAS: Building the Skill Set for Success
Speaker: Rosalind J. Nelson-Gamblin, Consultant, RJNG Health Care Consulting, LLC
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Session Description: This session will discuss the critical role of the supervisor in a personal assistance services agency. It’s more than minimum qualifications. For success, an agency must focus on emphasizing skills such as communication, emotional intelligence, documentation review and internal and external customer service. The attendee will walk away with tools to monitor this critical growth potential for the PAS supervisor.
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Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates;1.0 contact hour Continuing Nursing Education (CNE)
Target Audience:
Private Pay Community Care
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2:45 pm - 3:45 pm
3d. The Bottom Line of Better Care: Budgeting Strategies for Financial & Operational Success
Speakers: Michael Simione, MBA, SimiTree, VP of Post Acute Data Analytics
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Session Description: Effective budgeting in home health, hospice, and home care is more than number-crunching — it's a strategic tool to align resources with patient needs, regulatory requirements, and organizational goals. This session will explore practical approaches to budgeting that support both financial sustainability and high-quality care delivery. Learn how to build, monitor, and adapt budgets using real-world data, productivity metrics, and forecasting models. Whether you're a financial leader or clinical manager, this session will equip you with actionable insights to strengthen fiscal performance and operational outcomes.
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Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hour continuing nursing education (CNE)
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
4:00 pm - 5:45 pm
Business Meeting
Annual review of association business and election of new Board of Directors.​
5:30 pm - 7:00 pm
President’s Reception/Exhibit Hall Grand Opening
To be held in Exhibit Hall. Meet with top vendors and sponsors!
7:30 pm - 10:00 pm
Casino Night & Live Auction
Whether you're feeling lucky at the tables, showing off your best dance moves, or just there for the great food, drinks, and company, you’re in for a winning night. Mingle with fellow industry pros, try your hand at classic casino games, and enjoy a lively evening filled with fun, laughter, and maybe even a few surprises. Click here to learn more.
Day 2 - Thursday, August 28
8:00 am - 9:00 am
Breakfast in the Exhibit Hall
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General Session
9:00 am - 10:00 am
CREATE Momentum™:
A Leadership Playbook for Unstoppable Performance
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
Description:
We are navigating rising patient acuity, complex payment models, workforce shortages, and the growing need to integrate new technologies. But traditional leadership tactics are no longer enough. In this strategic and energizing session, organizational psychologist and speed painter Dr. Heather Hodges introduces the C.R.E.A.T.E. framework, a research-backed leadership playbook for building the culture, creativity, and momentum teams need to thrive. Grounded in original research and designed for today’s realities, this session equips leaders with practical tools to strengthen retention, accelerate innovation, and lead people-centered organizations into a more adaptable, high-performing future.
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Speakers: Dr. Heather L. Hodges, CEO and Founder, Hodges Group International LLC
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Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
10:00 am - 10:30 am President’s Message & Board Installation
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10:30 am - 11:15 am
Break in Exhibit Hall
Break stations and Bonus Education at select vendor booths.
11:15 am - 12:15 pm
4c. Navigating the Transition: Understanding the New Attendant Rate Structure
Speaker: Amy L. Taylor, CPA, Knight Home Care Financial, HHSC representatives and MCO representatives
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Description: Join us for an essential panel discussion featuring Provider Finance Leaders from HHSC, Managed Care Organizations, and cost reporting experts as we break down the upcoming transition to a new, streamlined rate structure for attendant services. This session will explore the elimination of the ACRE add-on and the transition to a two-part rate model: the Attendant Cost Area (ACA) and the Service Support (administrative) component.
Panelists will explain how this shift impacts reimbursement, wage expectations, and administrative allocations. Attendees will gain clarity on average wage benchmarks, billing expectations for both FFS and Managed Care, and how to strategically manage the new rate to support sustainability and growth.
Whether you're a provider, administrator, or financial manager, this session will equip you with the insights and tools needed to adapt confidently and effectively.
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Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates​
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Target Audience:
Community Care Pediatric
11:15 am - 12:15 pm
4d. The Retention-Resilience Loop: Why People Stay, Burn Out, or Bounce Back
Speakers: Dr. Heather L. Hodges, CEO and Founder, Hodges Group International LLC
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Description: Retention and resilience are not two separate challenges, they’re part of the same leadership problem. In this insightful breakout session, Dr. Heather Hodges shares new research from her 2025 Home Care Workforce Survey to reveal why employees stay, why they burn out, and what helps them bounce back. She blends field-tested leadership practices, employee voice, and the psychology of creativity in this session to give home care leaders a clear map for building cultures where teams feel supported, energized, and committed. If you’re ready to stop reacting to turnover and start building sustainable engagement, this session will show you where to start.
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
12:15 pm - 1:30 pm
Lunch in Exhibit Hall
Lunch, Bonus Education at select vendor booths, and raffle drawings.
1:30 pm - 2:30 pm
5c. OIG Compliance Program Guidance
Speaker: Heidi Kocher Esq., J.D., M.B.A., C.H.C. Liles Parker PLLC
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Session Description: Were you aware that the OIG is in the process of revamping its compliance program guidance for the health care industry? We’ll review the new OIG General Compliance Program Guidance, discuss what your organization needs to do to stay in compliance, and what the future holds.
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Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates​​​​​​​​
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Target Audience:
Medicare Community Care
Hospice Pediatric
1:30 pm - 2:30pm
5d. Leading with Culture and Clarity in a Diverse Workforce
Speaker: Alicia Marr, RN, BSN, CEO, Excelin Health
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Description: Leading a service-driven organization is challenging—especially in today’s dynamic and increasingly diverse workforce. In the ever-evolving landscape of healthcare, leaders must not only deliver exceptional service but also foster a culture where all employees feel valued, supported, and aligned with the agency’s mission. As a leader, how are you shaping a positive, inclusive culture that supports long-term success? How do you approach conflict resolution when diverse perspectives, generational differences, and communication styles intersect? This session explores the critical components of cultivating a positive organizational culture and effectively managing conflict in a multi-generational, diverse workplace.
Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates
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Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
2:45 pm - 3:45 pm
Closing General Session: Navigating the Storm: Key Industry Updates and Strategies for Providers
Target Audience:
Medicare Private Pay
Community Care Hospice
Pediatric
Speaker: Rachel Hammon, Executive Director, TAHC&H; Jennifer Elder, Director of Regulatory Affairs, TAHC&H; Jessica Boston, Director of Government Affairs, TAHC&H
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Session Description: Join us for the final session of this dynamic and top-rated conference, as our panel of Association experts bring together the most pressing issues currently impacting providers across the home care and hospice continuum of care. This essential discussion will unpack the complex challenges that are creating the biggest headaches for agencies today—and offer practical strategies to address them. Join us as we explore:
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Legislative Developments: A deep dive into the Congressional reconciliation bill, with a focus on Medicaid-related provisions and their implications for providers.
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Regulatory Shifts: Updates on All-Payer OASIS, HOPE Assessment implementation and what it means for compliance and reporting.
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Advocacy in Action: The latest in home health and hospice advocacy efforts and how your voice can make a difference.
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State-Level Changes: An overview of evolving state licensure rules and what agencies need to know to stay ahead.
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Community Care Rate Adjustments: Insights into recent rate changes and implementation strategies to ensure financial sustainability.
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Association Resources: Tools, guidance, and support available through your association to help your agency navigate these turbulent waters.
This session is designed to equip you with the knowledge, context, and resources you need to lead your organization confidently through change. Don’t miss this opportunity to connect, learn, and leave empowered.
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Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates