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Monday, September 9th - Preconference

This year, choose between two tracks! Our Preconference comes with 4 CEs; read below to learn more.

12:45pm – 2:45pm 
PC1a. Palmetto GBA, Jurisdiction M Home Health Updates  

Speaker: Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA

Continuing Education: 2.0 clock hours continuing education for Administrators/Alternates; 2.0 contact hours Continuing Nursing Education (CNE) 

Description:

Workshop Topics for Part Home Health 

  • Home Health Compliance Program 

  • Home Health Utilization 

    • PEPPER 

    • Disbursement 

    • Length of Stay 

  • Improper Payments 

    • Medical review 

    • Comprehensive Error Rate Testing (CERT)  

    • Unified Program Integrity Contractor (UPIC) 

  • Care Planning 

3:00pm - 5:00pm
PC2a. Medicare Hospice: Back with More in 2024 

Speaker: Charles Canaan, RN, Senior Provider Relations Consultant, Provider Outreach & Education, Palmetto GBA

Continuing Education: 2.0 clock hours continuing education for Administrators/Alternates; 2.0 contact hours Continuing Nursing Education (CNE) 

Description:

Palmetto GBA is pleased to announce our 2024 Hospice Workshop series, titled “Medicare Hospice: Back with More in 2024”. These workshops are designed to equip hospice providers with the tools they need to be successful in Medicare billing, coverage and documentation requirements. 

  • Hospice Utilization 

    • Length of Stay 

    • Disbursement 

    • Part B Spending 

  • Continuous Care 

  • Improper Payments  

    • Comprehensive Error Rate Testing (CERT) 

    • Medical Review 

    • Appeals 

12:45pm – 2:45pm
PC1b. Igniting Growth: Elevating Your Business to New Heights 

Speaker: Thomas Rose, MBA, CEO and Kelli Sandler, RN, BSN, MSN, VP Business Development and Tina Robertson, RN, BSN, VP Clinical Services, 21st Century Health Care Consultants 

Continuing Education: 2.0 clock hours continuing education for Administrators/Alternates

Description:

Join us for an empowering session tailored to small business owners, aimed at enhancing leadership skills and propelling businesses to new heights. This session will explore strategic methods to assess your strengths and weaknesses as a leader, bridging gaps, and maximizing strengths for peak performance. Attendees will learn to construct a robust strategic plan and roadmap to steer their businesses toward success and gain valuable insights into resources available to support career advancement, even within their organizations. Don't miss this chance to accelerate your business growth and achieve your aspirations. 

3:00pm - 5:00pm
PC2b. Money Ball for Home Care Leaders  

Speaker: Scott Prickett, Culture Index, Executive Advisor

Continuing Education: 2.0 clock hours continuing education for Administrators/Alternates

Description:

Join us for a results driven session tailored for business leaders. Scott shares his passion for empowering people employing a gloves-off and humorous approach and applying proven human analytics; a system he calls ‘Moneyball for CEO's’ to awaken and inspire individuals to be the most powerful version of themselves. The result is immediate optimization of employee engagement, maximized revenues, and increased bottom lines.  He exposes truths all individuals need to hear, but rarely discusses. Each attendee will walk away with real, tangible, and executable solutions that can be applied in both their personal and professional lives. 

6:30 pm - 9:00 pm
PAC Cornhole Tournament

The PAC Cornhole Tournament  is back by popular demand! Visit our PAC Cornhole Page for more details about the tournament. 

Day 1 - Tuesday, September 10th

General Session

This session will kick off with TAHC&H's Executive Director, Rachel Hammon and Board President welcoming attendees with an association and industry update as well as presenting awards to industry professionals.

9:00 am - 10:00 am 
Opening Ceremonies and Awards

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General Session

Description: Anxiety, stress and burnout are at an all-time high, and if we don't take time to reset, the physical and psychological results can be catastrophic.

 

More than training, education, or experience, it is resilience that determines your success, personally and professionally. Resilience is more than the ability to get back up after you've been knocked down. Resilience is the ability to use the adversity in your life as a catalyst to get stronger.

 

Fortunately, resilience is a set of skills, beliefs, and behaviors that can be learned and cultivated. Organizations that foster resilience have higher engagement, better performance, and higher levels of employee well-being. Gain practical skills and learn brain-based strategies, mixed with a healthy dose of humor and inspiration, to take back control, make stress work for you, and cultivate a resilient mindset, skill set, and the ability to reset.

10:00 am - 11:00 am 
Keynote: Resilience Reset

Speaker: Anne Grady, Speaker, Author, and Entrepreneur

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates

Medicare Home Health

11:15 am - 12:15 pm
1a. Producing Single-Digit Readmissions in your Agency

Speaker:  Arnie Cisneros and Kimberly McCormick, Home Health Strategic Management (HHSM) 

Session Description: Volume to Value (V2V) reforms have rewired the Home Health model in terms of care development and delivery since the introduction of PDGM. Along these lines, Value-based Purchasing was installed for Home Health, connecting payment levels to outcomes for the first time in our industry. A review of the requirements for the VBP bonus reveals outcomes rarely seen to date in HHCAPS, Readmission, Timeliness, and Clinical Outcomes. In addition, HH Readmissions must be in the single-digits if a Provider hopes to qualify for the VBP bonus, and most Providers post readmit levels in the mid-teens. Case studies will outline how to start on the path to single-digit readmissions in your agency. 

 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hour Continuing Nursing Education (CNE)

ALL HCSSA's

11:15 am - 12:15 pm
1c. CTA & the New Beneficial Owner Information Reporting Basics

Speaker: Amy Knight, CPA, Founder, Knight Home Care Financial and Troy Brooks, Of Counsel, Licensed in Texas and Louisiana, Degan, Blanchard & Nash 

Session Description: The Corporate Transparency Act (CTA) introduces federal reporting requirements for certain corporations, limited liability companies, and other entities formed or registered to operate within the United States. These mandates come into effect on January 1, 2024, impacting current business entities. This course outlines the necessary filing procedures and the timeline for compliance with the new regulations. 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates

Hospice

11:15 am - 12:15 pm
1b. Social Workers:  Super Powers, Super Skills, Super People 

Speaker: Zaundra Ellis, Vice President of Hospice Professional Services, AXXESS 

Session Description: Often working in the background, leveraging their skills, to improve the patient and family member’s quality of life, social workers are often the tie that binds our patients, their loved ones to the hospice care that they are receiving.  In a quickly evolving hospice landscape, hospice social workers have the skills, training and education needed to provide the leadership necessary to navigate the HOPE assessment, be actively involved in the hospice’s social determinants of health initiatives, as well as, maintaining regulatory compliance.  In this session, we will uncover the superpowers and super skills of our social workers, demonstrating how they are uniquely prepared to lead the hospice industry and your hospice into the future.  

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates;1.0 contact hour Continuing Nursing Education (CNE) 

Leadership/C-Suite

11:15 am - 12:15 pm
1d. Transform Your Business--Embrace Profit and Growth: Part 1: Laying the Foundation 

Speaker: Tom Bouwer, co-author of multiple books and founder of The EOS Conference, The Bouwer Group and Pinnacle Guide 

Session Description: Are you looking to reduce chaos, minimize stress, enhance communication, and establish a common language across your departments? Do you want to achieve more victories in your business? Join us for a two-part journey led by nationally recognized speaker and author, Tom Bouwer, where you'll learn to implement a business operating system that can transform your organization. 

 

In this session, you'll gain a clear understanding of the Entrepreneurial Operating System (EOS). We'll focus on getting the right people in the right seats within the right structure. You'll leave with essential tools to help you optimize your team and improve efficiency. 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates

12:15 pm - 1:30 pm   
Networking Lunch & Owner's Forum

Additional info coming soon. 

Medicare Home Health

1:30 pm - 2:30 pm
2a. Guarantee Your Success with HH VBP

Speaker:  Arnie Cisneros and Kimberly McCormick, Home Health Strategic Management (HHSM) 

Session Description: Home Health’s Value-Based Purchasing (VBP) Model is the latest of the Impact Act Volume to Value reforms to affect how we develop and deliver care. By redefining HH quality in terms of Pay-for-Performance (P4P), VBP seeks to improve care efficiency. As a result, traditional HH Care production and management processes fail to achieve VBP-based quality baselines and the related bonus payment.  

When reviewing the HH VBP model, it quickly becomes apparent that the depth and specificity employed to track, define, and reward qualified care extends well beyond the current level of management in most Home Health agencies. The complexity of VBP contrasts starkly with both the Star Ratings and HHCAHPS models we know, and it is much more difficult to achieve success. Finally, HH VPB will deliver bonus payments to the top 10% of HH Providers nationally, and few if any Providers could hope to qualify for the bonus without a major VBP-based quality initiative in their agencies. This progressive presentation tackles the HH VBP reform from all angles for success to assure your V2V performance produces newly identified outcome levels. 

 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hour Continuing Nursing Education (CNE)

Pediatric

1:30 pm - 2:30 pm
2c. The Therapy Journey for Children with Chronic or Progressive Conditions

Speaker: Jennifer Lawson, OTR, MS, Knowledge Is Now 

Session Description:  This training will address the unique therapeutic paths that children with chronic or progressive conditions may demonstrate and will offer a lens through which we can view and analyze along the way. Context and perspective are key when selecting assessment tools and interpreting findings, as  well as when making decisions around medical necessity, dosage, and interventions. Routines and priorities unique to the individual child/family are particularly important for children with chronic or progressive conditions, given their complexity, and best practice for gathering and utilizing this vital information will be addressed. Additionally, perspective and language around goal development and collaboration with caregivers will be explored. There are times in the life of a child with a chronic or progressive condition where strategic use of the Maintenance Level / Prevent Deterioration frequency/dosage level (as outlined in the TMPPM), may be most appropriate. In this training, we will also describe the benefits of this dosage level, and how it can be utilized most effectively. 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hours Continuing Nursing Education (CNE) 

 

Community Care

1:30 pm - 2:30 pm
2b. The State of Managed Care

Speaker: HHSC Speakers and MCO Panelists: Superior Health Plan, Ceseley Rollins; United HC Plan, Rhonda Smith; Molina HC of Tx, Monica Dickerson-Gaddis 

Session Description: This session will kick off with HHSC presenting on updates to the StarPlus program as well as updates on future changes to managed care, i.e., Star Chip and Star Kids procurements. Followed by several MCO Representatives who will present on a Star Plus MCO Panel and including the opportunity for attendees to ask questions during or after the panel presentation. 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates

Leadership/C-Suite

1:30 pm - 2:30 pm
2d.  Transform Your Business: Embrace Profit and Growth Part 2: Implementing Your Playbook 

Speakers: Tom Bouwer, co-author of multiple books and founder of The EOS Conference, The Bouwer Group and Pinnacle Guide 

Session Description: In this session, we'll delve into practical tools to help you execute your business strategy. Learn how to develop Rocks (key priorities), run effective meetings, and create a scorecard to track your progress and ensure success.Don't miss this opportunity to learn from an expert and take your business to the next level. Join us and start your journey toward a more organized, efficient, and profitable business. 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 

Medicare Home Health

2:45 pm - 3:45 pm
3a. HHVBP Evolution: Key Changes and How to Adapt 

Speaker: Lisa Selman-Holman, JD, BSN, RN  VP Education and Quality McBee 

Session Description: We’ve just received the first annual VBP report in August and CMS already has major changes to the outcomes beginning January 1, 2025. Now is the time to ramp up your efforts so that the data collected in January will reflect your agency’s best efforts and strategic adjustments can be made. The new Discharged to Community will be 9% of your Total Performance Score (TPS); Discharge Function, incorporating the GG items, will be 20% of your TPS; and the Potentially Preventable Hospitalization will be 26% of the TPS. Learn how each of these outcomes will be calculated, and first steps for turning the challenges into achievements.  

 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hour Continuing Nursing Education (CNE)

Hospice

2:45 pm - 3:45 pm
3c. 
HOSPICE: Mastering Survey Preparedness: Navigating Beyond the Basics

Speaker: Lisa S. Meadows, MSW, Senior Manager, Survey Operations, ACHC 

Session Description: Navigating the intricate landscape of Medicare surveys requires more than just surface-level preparation. Our session empowers healthcare professionals to proactively anticipate and address potential areas of concern, mitigating the risk of condition level deficiencies. Join us as we equip your agency with the knowledge and resources needed to excel in Medicare surveys, ensuring adherence to regulatory requirements while delivering exceptional care to patients. Don't settle for basic preparedness—elevate your approach and safeguard the future success of your organization.  

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates;1.0 contact hour Continuing Nursing Education (CNE)

All HCSSAs

2:45 pm - 3:45 pm
3b. 
Balancing Engagement and Accountability with Employees 

Speaker: Candyce Slusher, LVN, Owner of SLUSHER Consulting and Lauren Tobey, Chief Impact Officer at Helping Restore Ability 

Session Description: Coming Soon

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates

Leadership/C-Suite

2:45 pm - 3:45 pm
3d.  M&A: The 5 Essential Steps to Success

Speakers: Mike Simione, MBA, Managing Director, Financial Consulting, SimiTree and Melynda Capps Lee, MBA, MA, SimiTree  Managing Director, Consulting, and Certified True Colors® Facilitator  

Session Description: Is your agency ready for growth and expansion? If so, hear from industry experts on how to execute the essential steps to make the best decision for your organization’s future. During this session, you will learn: 

• How to create a roadmap for consideration, evaluation, structuring, implementation, and integration 

• Where to access the resources necessary to support and guide the decision-making process 

• When to buy or build, how to set realistic expectations, how to build a financial plan, best practices for communication and execution 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 

4:00 pm - 5:45 pm
Business Meeting

Annual review of association business and election of new Board of Directors.

5:30 pm - 7:00 pm
President’s Reception/Exhibit Hall Grand Opening

To be held in Exhibit Hall. Meet with top vendors and sponsors!

7:00 pm - 9:00 pm
Lonestar Luau

Join us for the Lonestar Luau, an evening of dinner, drinks, and captivating Hawaiian entertainment! Embrace the Aloha Spirit without leaving the Lone Star State. Click here to learn more. 

Day 2 - Wednesday, September 11th

8:00 am - 9:00 am
Breakfast

Complimentary Breakfast in Exhibit Hall

General Session
9:00 am - 10:00 am
PANEL: Prioritizing the Technology Superhighway: Get on or Get Left Behind....

Speaker: Jennifer Riley, Director of Business Development, Nicular-- more Coming Soon!

Session Description: Coming Soon

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 

10:00 am - 10:30 am President’s Message/Board Installation

.

10:30 am - 11:15 am
Break and quick hit sessions in Exhibit Hall

Coffee, Conversation and Bonus Education at select vendor booths.

Medicare Home Health

11:15 am - 12:15 pm
4a. Changes Are Coming in 2025 – Is Your Agency Prepared?

Speaker: Lisa McClammy, BSN, RN, COS-C, HCS-D, HCS-O, MAC Legacy  

Session Description: The 2024 home health final rule is bringing significant change beginning January 1, 2025, to Home Health Value-Based Purchasing (HHVBP), OASIS data set, and the Home Health Quality Reporting Program (QRP). This session will provide details on the changes that include, adding new OASIS measures, updates to specific OASIS items, public reporting of some existing items, and HHVBP additions and deletions in the OASIS and claims sections. Understanding and preparing now for these important changes is essential to achieve success in 2025. 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates;1.0 contact hour Continuing Nursing Education (CNE)

Variety Track

11:15 am - 12:15 pm
4c. Enhancing Interoperability: Mitigating Fraud, Re-hospitalizations, and Enhancing Disaster Preparedness  

Speaker: George Gooch, CEO, Texas Health Services Authority and Katherine Lusk, VP, Texas Health Services Authority and Brian Chuck, Senior Account Manager, PointClickCare

 

Session Description: The Texas Health Services Authority will provide a current state analysis of electronic exchange of clinical information in Texas.  Use cases and interoperability strategies will be explored for mitigating fraudulent billing practices, controlling re-hospitalization, medication reconciliation, managing resource consumption and disaster preparedness. 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates

Hospice

11:15 am - 12:15 pm
4b.  Hospice Medical Review: How to Avoid Denials! 

Speakers: Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions 

Session Description: Coming Soon! 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates;1.0 contact hour Continuing Nursing Education (CNE) 

Leadership/C-Suite

11:15 am - 12:15 pm
4d. Cybersecurity Panel

Moderator:  Brad Maughan, HCISPP, Regional Sales Director, CyberForce |Q 

Speakers: Heidi Kocher, Esq., Liles Parker PLLC, Wayne Pierce, Cybersecurity Program Advisor, CyberForce | Q; Kristen Robison, RN, Chief Government Affairs Officer, Angels of Care Pediatric Home Health; Brian Singer, CIO, Angels of Care Pediatric Home Health 

Description: This session will be a facilitated discussion with a panel of guests from an agency owner, a vendor owner and an attorney that will have candid conversations about the experience of breaches in their business and the legalities of handling them. 

 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 

12:15 pm - 1:30 pm   
Lunch in Exhibit Hall

Lunch, Bonus Education at select vendor booths, and raffle drawings.

Medicare Home Health

1:30 pm - 2:30 pm
5a. 2025 Home Health Proposed Rule – What does the future hold? 

Speaker: Melinda Gaboury, COS-C, Chief Executive Officer, Healthcare Provider Solutions 

Session Description: Coming Soon

 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hours Continuing Nursing Education (CNE) 

Variety Track

1:30 pm - 2:30 pm
5c. Creating a Culture of Safety: Building a Workplace Violence Prevention Program for Home Care Organizations  

Speaker: Kelly Pineda, RN, BSN and Irina Gorovaya, RN, BSN, Amity Healthcare Group 

Session Description: In this presentation, we will examine risk factors related to workplace violence in home care, discuss the OSHA General Duty Clause as it relates to workplace violence, outline key components of a workplace violence prevention program and review the requirements of the Workplace Violence Prevention law in Chapter 331 of the Texas health and Safety Code.

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates;1.0 contact hour Continuing Nursing Education (CNE)

Hospice

1:30 pm - 2:30 pm
5b. Hospice Under the CMS Microscope 

Speaker: Chris Attaya, MBA Strategic Healthcare Programs (SHP) and Angela Huff, RN, Senior Managing Consultant,  FORVIS 

Session Description: Hospice continues to be under the watchful eye of CMS as the new Hospice Special Focus Program (SFP) starts Q4 of CY 2024.  Tracking your HQRP scores will be imperative along with your CAHPS Hospice star ratings, as you navigate the scrutiny by CMS.  Join our speakers as they provide a background on the HQRP programs and the best ways to monitor and improve your scores. 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates; 1.0 contact hours Continuing Nursing Education (CNE)

Leadership/C-Suite

1:30 pm - 2:30 pm
5d. Adapting Clinical Risk Management for Cybersecurity

Speaker: Wayne Pierce, Cybersecurity Program Advisor, CyberForce | Q 

Description: Coming Soon

 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates 

Medicare

2:45 pm - 3:45 pm
6a. Driving HHVBP Performance:  Focus on HHCAPHS

Speakers: Brian W. Lebanion, CEO/Consultant, BC Healthcare Consulting, LLC 

Session Description: In this session, we will delve into the pivotal role that Home Health Value-Based Purchasing (HHVBP) plays in enhancing the quality and efficiency of home health care services. Our primary focus will be on the Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAPHS) survey, a critical component of the HHVBP model. Attendees will gain insights into: 

• Understanding the impact of HHCAPHS on HHVBP performance and reimbursement. 

• Strategies to improve HHCAPHS scores and patient satisfaction. 

• Best practices for staff training and patient communication. 

• Analyzing data to identify areas for improvement and implementing effective interventions. 

Join us to explore actionable tactics that drive better outcomes and optimize performance under the HHVBP model. This session is designed for home health care providers, administrators, and quality improvement professionals aiming to excel in the evolving landscape of value-based care. 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates;1.0 contact hours Continuing Nursing Education (CNE)

All HCSSAs

2:45 pm - 3:45 pm
6c. Cyber Security: When it Becomes Reality 

Speaker: Lynn Speckels,  BSN, RN, HCS-D, CMCO, Hendrick Home Health 

Session Description: Cyber Security is something that we hear about all of the time and is one of those things that we think "oh that won't really happen to me".  Join me for a journey on what it looks like when reality sets in and your data is actually compromised and you are at the mercy of no technology.  This presentation will allow you to see the good, the bad, and the ugly and give you tips on how to prevent as well as how to handle if it actually happens. 

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates;1.0 contact hour Continuing Nursing Education (CNE) 

Private Pay

2:45 pm - 3:45 pm
6b. The Never Ending Licensing Standards

Speaker:  Rosalind J. Nelson-Gamblin, RJNG Health Care Consulting, LLC 

Session Description: This session will focus on the appropriate policies needed to meet the ever-changing licensing standards. Noted speaker, Rosalind Nelson-Gamblin will focus on the QAPI, Emergency Preparedness, Infection Control areas including the newest Cybersecurity risk-assessment.  

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates;1.0 contact hours Continuing Nursing Education (CNE) 

Leadership

2:45 pm - 3:45 pm
6d. Mastering Homecare Success: KPIs, Budgeting, and Tech Innovation

Speaker: Laura Pierce, President of Operations, KPI Queen 

Session Description: This is a comprehensive session designed for homecare providers aiming to elevate their operational success and team performance. Focused on the critical roles of Key Performance Indicators (KPIs), effective budget management, and technological advancements, this presentation delivers practical strategies for enhancing efficiency and service quality. Participants will learn how to implement impactful KPIs, optimize resource allocation, and leverage technology for operational improvements. Led by an experienced operations strategist, this seminar promises actionable insights for fostering a high-performing team culture and achieving excellence in the competitive homecare landscape.

Continuing Education: 1.0 clock hours continuing education for Administrators/Alternates;1.0 contact hour Continuing Nursing Education (CNE) 

Thanks to our Sponsors

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Texas Association for Home Care & Hospice is approved as a provider of nursing continuing professional development by Louisiana State Nurses Association - Approver, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. LSNA Provider No. 4002151

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