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Sessions & Agenda

Monday, September 13 (Preconference)

Track 1: MCR; 1:00 PM - 3:00 PM

1a. 2021 Jurisdiction M (JM) Home Health Medicare Workshop Part 1

Palmetto GBA is pleased to announce our 2021 Home Health Workshop Series. These workshops are designed to equip home health providers and their staff with the tools they need to be successful with Medicare billing, coverage and documentation requirements. These workshops will provide insight for home health agency staff at all levels. After attending this session, astute providers will know how to accurately and skillfully apply the information they learn to their documentation and billing practices.  

Speakers: Charles Canaan, Palmetto GBA  
Continuing Education: 2.0 clock hours for Administrators/Alternates; 
2.0 contact hours for Nurses

Note: This session will be in-person, but presenters will be virtually live-streamed.

Monday, September 13 (Preconference)

Track 2: Leadership; 1:00 PM - 3:00 PM

1b. Cultural Leadership Awareness: What is this “New” WAVE of Leadership?
 

As leaders “We Achieve, are Versatile, Encouraged, and Successful.” “We” represents unity, togetherness, and innovation. “Versatility” brings out our creativity and flexibility that represents great leadership skills. “Encourage” yourself to be great, to be better, and to grow your leadership skills.  Also encourage those around you: your co-workers, your subordinates, and teams.  Celebrate your “success” as a leader because it is hard work and requires additional strength and perseverance. Strive to “Achieve” beyond the day-to-day operations business.  As leaders, we must also be diverse in thought and deliberate in practice. As leaders, we must push the boundaries to new heights. As leaders, we must also be resilient. To navigate unchartered territory, you will need some tools to ensure progress along the way.  Here are 5 Steps to Journey Forward. So, let’s ride the WAVES together…Learn how to:
• WIDEN your lens - See what you don’t  know 
• APPRECIATE others - We can’t go it alone. Engage and involve = inclusion 
• VALUE your Leadership skills- “When you know better, you do better.” Lead like a rock star. 
• ENGAGE in “healthy” dialogue - Get comfortable being uncomfortable and embrace difficult conversations.
• SUSTAINABILITY practices improve progress - Two factors to explore: Social responsibility and external relationships.

Speaker: Dr. Anita Foster-Horne 

Continuing Education: 2.0 clock hours for Administrators/Alternates

Monday, September 13 (Preconference)

Track 1: MCR; 3:15 PM - 5:15 PM

2a. 2021 Jurisdiction M (JM) Home Health Medicare Workshop Part 2

Palmetto GBA is pleased to announce our 2021 Home Health Workshop Series. These workshops are designed to equip home health providers and their staff with the tools they need to be successful with Medicare billing, coverage and documentation requirements. These workshops will provide insight for home health agency staff at all levels. After attending this session, astute providers will know how to accurately and skillfully apply the information they learn to their documentation and billing practices.  

Speakers: MaKisha Pressley-Callaham, Ed.D, Palmetto GBA    

Continuing Education: 2.0 clock hours for Administrators/Alternates; 2.
0 contact hours for Nurses

Note: This session will be in-person, but presenters will be virtually live-streamed.

Monday, September 13 (Preconference)

Track 2: Leadership; 3:15 PM - 5:15 PM

2b. Finding Your Leadership Voice

To be a purposeful leader there has to be clarity in what you do, how you act, what is profound in your life, but more importantly how to use your voice and be heard, i.e., expressing thoughts, purpose, validation of actions and strength of being your genuine self. Without a voice you are less than the leader you should be. Learn how to become your truest authentic self. Join Tiffany Karlin on this journey to learn how to have an authentic leadership voice and be HEARD.

 


Speaker: Tiffany Karlin

Continuing Education: 2.0 clock hours for Administrators/Alternates

Tuesday, September 14 (Day 1)

9:30 AM - 10:30 AM

DAILY RESET BREAK: Take control of your daily life using mindfulness
 

Tessa Todd Morgan offers simple tools that can help anyone to manage daily stress in minutes, before it turns into prolonged burnout. Are you ready to re-energize, re-center, and re-boot your body, mind and spirit? Tessa will be your guide in light participation, including breathing exercises, simple stretching for the workplace, and action plan coaching to help us focus on proactive behaviors that support our emotional and physical wellness.

Come prepared to learn about ways to fight fatigue, increase concentration, maximize energy, elevate creative thinking, and train our brains to be more resilient in face of daily stresses at work and at home. Let’s learn the power of a Daily Reset Break.
 

Speaker: Tessa Todd Morgan​

Continuing Education: 1.5 clock hours continuing education for Administrators/Alternates; 

Tuesday, September 14 (Day 1)

10:40 AM -11:05 AM

Quick Hits (in-person) 
to be presented virtually at 1:15pm

QH1: Growing Your Business Through Work Force Management presented by Axxess
Nursing vacancy and turnover rates are among the key measures for assessing a nursing workforce shortage, the severity of the shortage, and the shift in the clinical market over time. High vacancy and turnover rates will lead to negative outcomes that will affect quality care and stifle the growth of agencies. Clinical staff often feel onboarding is rushed and lack the confidence and competency to equip them for the increase acuity and documentation demands of the care at home industry. By using Axxess’ mobile technology and certification training, organizations can onboard and retain a clinical workforce equipped to understand compliance and regulatory demands and become the foundation that allows the organization to scale and grow.

Continuing Education: 0.25 clock hours continuing education for Administrators/Alternates

Tuesday, September 14 (Day 1)

11:15 AM - 12:45 PM

MCR

3a. JM Home Health Workshop: Review Choice Demonstration (RCD) updates for five states ONLY Ohio, Texas, North Carolina, Illinois, and Florida
 

What is new in RCD? Where are we in the Demonstration 2 years later?
Join us for a discussion on Face to Face encounters. Let’s investigate what make makes an acceptable face to face encounter note for home health. We will take a deep look in to why a face to face encounter is required for home health. 
Are you interested in how Appeals work in the Review Choice Demonstration? We will cover a brief synopsis of Appeals in RCD.
Get your questions and comments ready as we dive into the world of the Review Choice Demonstration!


Speaker :Elizabeth Brogdon, Palmetto GBA  

​Continuing Education: 1.50 clock hours continuing education for Administrators/Alternates; 1.50 contact hours for Nurses

Note: This session will be in-person, but presenters will be virtually live-streamed.

Tuesday, September 14 (Day 1)

11:15 AM - 12:45 PM

ALL

3b. Take the Guesswork Out of Wound Assessment and Documentation
 

Wound care, in general, continues to be an area of concern with most agencies when it comes to assessment and documentation. Many clinicians and staff that audit charts struggle with the different types of wounds, what needs to be documented, and how to document findings to paint a picture of what is happening with that wound. Any clinician who performs wound care or any staff member that is responsible to review wound documentation should attend this session. We will take a practical look at wounds and best practices for assessment and documentation of wounds. We will talk about the different types of wounds, the required physician documentation, methods and frequency of measurements, and documentation elements that should be included. We will also discuss ways the agency can ensure consistent documentation and what resources need to be provided to clinicians to ensure they are successful.
 

Speakers: Lisa McCLammy, BSN, RN, COS-C, HCS-D, Senior Clinical Education Consultant, MAC Legacy

Continuing Education: 1.50 clock hours continuing education for Administrators/Alternates; 1.50 contact hours for Nurses

Tuesday, September 14 (Day 1)

11:15 AM - 12:45 PM

PAS

3c. SURVEY READY? What is the busy PAS executive to do?
 

We all know that surveyors can show up at any time and that we should always be ready. How many agencies can say they are always ready for a survey?  Join experienced speaker, Kay Hollers for this informative session that will provide tools to allow participants to approach surveys prepared and confident.  Emphasis will be placed on personnel issues, QAPI, Emergency Preparedness and other commonly cited operations areas. PAS agencies do not want to miss this educational opportunity!

Speakers: Kay Hollers, HCCL

Continuing Education: 1.50 clock hours continuing education for Administrators/Alternates;

Tuesday, September 14 (Day 1)

8:30 AM - 9:30 AM

Opening Ceremonies & Awards

Tuesday, September 14 (Day 1)

12:45 PM - 2:00 PM

Lunch/Owners Forum

Tuesday, September 14 (Day 1)

2:00 PM - 3:30 PM

MCR

4a. Documenting Functionality

Session Description: How do you tell your patient’s story? How do you show someone is homebound and has a skilled need? How do you document the patient’s ability to perform ADLs? This session will answer these questions by discussing the Going Beyond Diagnosis concept and how to document the patient’s condition to justify home health services.

Speakers: Charles Canaan, Palmetto GBA

Continuing Education: 1.5 clock hours continuing education for Administrators/Alternates; 1.5 contact hours for Nurses

Note: This session will be in-person, but presenters will be virtually live-streamed.

Tuesday, September 14 (Day 1)

2:00 PM - 3:30 PM

All

4b. ALL: Workplace Violence: Planning, Protecting & Preventing
 

As leaders, you have probably asked yourself how you can keep your workplace free from violence in order to safeguard your employees.
• Have you played out your plan in your mind?
• Have you role played the plan with your staff?
• Is your plan part of your emergency preparedness plan?
Learn about some recent legislative pushes to require agencies to comply with a prevention plan. Join Grace as she shares her workplace violence experiences and discusses the factors that should be considered as you plan, protect and try to prevent workplace violence. 

Speakers: Grace Werckle, BSN, RN, TAHC&H   

Continuing Education: 1.5 clock hours continuing education for Administrators/Alternates; 1.50 contact hours for Nurses

Tuesday, September 14 (Day 1)

2:00 PM - 3:30 PM

Community Care

4c. Contract and Fiscal Compliance Monitoring: CLASS, DBMD and PHC/FC/CAS
 

A panel of staff from the Health and Human Services Commission (HHSC) will present an overview of how HHSC conducts contract and fiscal compliance monitoring to assess provider compliance for the following programs and services:
• Community Living Assistance and Support Services (CLASS) - Case Management Agencies
• CLASS – Direct Services Agencies
• Deaf Blind with Multiple Disabilities (DBMD) 
• Primary Home Care/Family Care/Community Attendant Services
The presentation will include an overview of the contract and fiscal compliance monitoring protocol and discussion of frequently cited deficiencies.

 

Speakers: Lori Camacho & Cynthia Villarreal (CLASS/DBMD) and Lena Brown-Owens & Lance Duckworth(PHC/CAS/FC) 

Continuing Education: 1.5 clock hours continuing education for Administrators/Alternates;

Note: In Person & Virtual Live Stream Only. Recording will not be available. Presenters did not give permission to record this session.

Tuesday, September 14 (Day 1)

3:45 PM -  5:15 PM

TAHC&H Business Meeting

Wednesday, September 15 (Day 2)

9:00 AM - 10:15 AM

General Session

The 5 Levels of Home Care & Hospice Leadership
 

Great leaders constantly ask, ‘Who could do what I am doing now?’” Every home care and hospice leader and manager is on one of these levels with their organization and the individuals on their team. And the good news is that every leader can move up to a higher level and raise the influence of the organization. While you raise your own level, you can develop a plan to raise and equip your people to take on many responsibilities and authority you have… and allow yourself to both move higher and create a lasting leadership footprint.
Everything rises and falls on leadership; nothing more, nothing less.

Speakers: Jim Mathis

Continuing Education: 1.25 clock hours continuing education for Administrators/Alternates

Wednesday, September 15 (Day 2)

10:20 AM -10:45 AM

Quick Hits (in-person) 
to be presented virtually at 12:40pm

QH4: Debunking the Myths of Outsourcing Payroll presented by Viventium HCM
In an ever changing regulatory landscape and nearly no time to keep up with administrative tasks, one thing that remains constant is the affect of technology on managing your agency. In this session, we discuss the myths of outsourcing your payroll and HR processes and utilizing technology to not only put time back into your busy schedule, but keep you in compliance and put money towards to bottom line. We will discuss new strategies in technology utilization that help to conquer the challenges of the Home Care and Hospice industry while addressing the major concerns of agency owners regarding how this can be accomplished while increasing profitability.

Continuing Education: 0.25 clock hours continuing education for Administrators/Alternates

 

Tuesday, September 14 (Day 1)

5:30 PM - 7:00 PM

President's Reception

Wednesday, September 15 (Day 2)

11:00 AM - 12:30 PM

MCR

5a. No-Pay RAP & Notice of Admission - How to be Successful
 

Join national speaker, Melinda Gaboury, as she delves into the results of the NO Pay RAP implementation for 2021 including reviewing statistics regarding the No Pay RAP, current claims processing issues log at the Medicare MAC and identify how agencies can track their issues and outline penalty and how agencies monitor. This informative session will also detail the requirements for the Notice of Admission in 2022 including reviewing the details for NOA regulation from the Proposed Rule, reviewing Claims Processing Manual for Updates and finally detailing the plan of attack for agencies to succeed with NOA implementation in 2022.

 


Speakers: Melinda Gaboury

Continuing Education: 1.50 clock hours continuing education for Administrators/Alternates; 1.50 contact hours for Nurses

Wednesday, September 15 (Day 2)

11:00 AM -12:30 PM

Pediatric

5b. Texas Medicaid in Managed Care and Waiver Program Services

 

Need help navigating the delivery system in Texas Medicaid? This presentation provides an overview of the various managed care and 1915(c) waiver programs offered in Texas. It will address the delivery models, eligibility criteria and services provided in each of the programs. Transition activity between programs will also be included.

Speakers: Erica Nunn & Heather Kuhlman; Lead Policy Specialist; HHSC

Continuing Education: 1.50 clock hours continuing education for Administrators/Alternates

Wednesday, September 15 (Day 2)

11:00 AM -12:30 PM

Community Care

5c. Community Care Rate Enhancement Program - What You Need to Know to Participate and Stay Compliant
 

Participants in this session will learn what benefits the Rate Enhancement program offers to Community Care providers who are licensed in the PHC Waiver program.  This program allows for additional reimbursement to providers if certain criteria are met and maintained with regards to how that additional reimbursement is spent.  While the program looks very attractive, and it can be, you must understand the requirements thoroughly.  You'll learn what the rules are for participating, staying compliant, what additional reporting must be filed and how to keep your agency off recoupment for underspending those funds.

Speakers: Amy Knight, Knight CPA Group

Continuing Education: 1.50 clock hours continuing education for Administrators/Alternates

Note: In Person & Virtual Live Stream Only. Recording will not be available. Presenters did not give permission to record this session.

Wednesday, September 15 (Day 2)

12:30 PM - 1:45 PM

Lunch and Installation of Newly Elected TAHC&H Board Members

Wednesday, September 15 (Day 2)

1:45 PM - 3:15 PM

MCR

6a. Myth Busters on Maintenance Therapy
 

Concerns and questions frequently presented to Kornetti & Krafft Health Care Solutions regarding maintenance therapy focus on proper beneficiary identification, supportive documentation, therapy utilization and billing procedures. Getting this information right is critical for any organization to ensure that the revenue generated by this arm of the benefit is soundly protected in the audit-intensive environment the industry is experiencing. This session intends to provide the attendee/participant with an overview of the do’s & don’ts of maintenance therapy. 

Speakers: Cindy Krafft PT, MS, HCS-O, Owner / Founder, Kornetti & Krafft Health Care Solutions

Continuing Education: 1.50 clock hours continuing education for Administrators/Alternates; 1.5 contact hours for Nurses

Wednesday, September 15 (Day 2)

1:45 PM - 3:15 PM

Hospice

6b. Hospice 2022 Update and Cap Calculation
 

2022 is sure to be another year of fast paced excitement with the Hospice Benefit.  This session will take you through the current calculation of the aggregate cap self-reporting requirement.  In addition, the current HIS transmission requirements and the impact of noncompliance on reimbursement will be covered.  Lastly, we will cover the details of the Value-Based Insurance Design (VBID) Model – Hospice Benefit Component.  CMS will require that MAOs provide beneficiaries with broad access to the complete original Medicare hospice benefit. This webinar will cover all known aspects of the demonstration and will prepare hospices for the reality that Medicare Advantage is now in the Hospice world.

Speakers: Melinda Gaboury

Continuing Education: 1.5 clock hours continuing education for Administrators/Alternates

Wednesday, September 15 (Day 2)

1:45 PM - 3:45 PM

All

6c. Nursing Jurisprudence & Ethics
 

All Texas nurses must obtain 2 contact hours continuing education on jurisprudence and ethics that must include education on board rules, practice act, position statements and professional boundaries. This session fulfills the requirements of the Texas Board of Nursing in an interactive format. Join us in becoming reacquainted with the Texas Nursing Practice Act, Texas BON Rules and Position Statements. Every nurse is charged with knowing the Texas BON rules that apply to nursing practice. Our speakers will take the rules everyone needs to know and apply those rules to your practice in home care. Ethical principles and professional boundaries will also be covered.

Speakers: Lisa Selman-Holman, Vice President Quality and Education, McBee

Continuing Education: 2.0 clock hours continuing education for Administrators/Alternates; 2.0 contact hours for Nurses